{"id":277,"date":"2009-10-19T11:11:14","date_gmt":"2009-10-19T18:11:14","guid":{"rendered":"http:\/\/rayivey.com\/wordpress\/?p=277"},"modified":"2009-10-19T11:14:00","modified_gmt":"2009-10-19T18:14:00","slug":"sour-apple","status":"publish","type":"post","link":"http:\/\/www.rayivey.com\/wordpress\/sour-apple\/","title":{"rendered":""},"content":{"rendered":"\"Facebook\"<\/a>\"twitter\"<\/a>\"rss\"<\/a>\"instagram\"<\/a>

I’m annoyed with Apple this morning.\u00a0 Actually I’m annoyed with Apple this week, but particularly this morning.<\/p>\n

Recently I’ve been having a problem that is evidently plaguing many iTunes users across the ether:\u00a0 The damn program has developed a mind of its own, and spontaneously launches.<\/p>\n

Spontaneously launches!\u00a0 And iTunes is a big, clunky collection of SIX programs (I just learned that this morning) and it can take forever to launch.\u00a0 This is annoying even when I WANT it to launch.\u00a0 But when it does it on its own, as it does several times an hour, it’s obnoxious.<\/p>\n

And lately it’s gotten even worse!\u00a0 Now it not only spontaneously launches, but it changes window focus to itself<\/em>.\u00a0 This means that, in the middle of a World of Warcraft raid, when I’m tanking Mimiron’s head and everyone is counting on me, my game suddently alt-tabs out into iTunes!!<\/p>\n

Not acceptable.<\/p>\n

I’ve searched for this problem and it’s driving many people crazy, and they’re jumping through hoop after hoop to get it to stop.<\/p>\n

Now, I have a pretty cranky attitude toward products that don’t work, and then the companies expect me to spend lots of time troubleshooting them.<\/p>\n

I’m not a beta tester for Apple.\u00a0 The damn thing should just work.\u00a0 And if it doesn’t, they should patch it pronto.<\/p>\n

So, I actually got an Apple techtard on the phone this morning, and let me just tell you, this guy had more attitude than Bronson Pinchot at a Palm Springs White Party.\u00a0 This is not an attractive, or appropriate, or acceptable tone for a customer support person to have.<\/p>\n

I told him I had tried to solve the problem by uninstalling iTunes and installing the newest version and that hadn’t worked.<\/p>\n

“How did you uninstall it?” he asked, voice dripping with Pinchot-tude.<\/p>\n

“Uh, I went to the Control Panel and uninstalled it.”<\/p>\n

He went on to sneeringly inform me that in order to make it uninstall properly, I had to not only uninstall SIX programs, but I had to uninstall them in a magic order!\u00a0 The order:<\/p>\n

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  1. iTunes<\/li>\n
  2. QuickTime<\/li>\n
  3. AppleSoftware Update<\/li>\n
  4. Apple Mobile Device Support<\/li>\n
  5. Bonjour<\/li>\n
  6. Apple Applications<\/li>\n<\/ol>\n

    “All of these programs install on my computer when I just ask to install iTunes?!” I asked.<\/p>\n

    “Yes.”<\/p>\n

    “That’s kind of pushy, isn’t it?\u00a0 I don’t have any mobile devices that need Apple Mobile Device Support, and I don’t want Bonjour.”<\/p>\n

    “You have to have them if you want iTunes.”<\/p>\n

    Fine.\u00a0 Tonight I will try this, but if it doesn’t work, I may be making a little drive up to Cupertino with a chainsaw.<\/p>\n

    Average Rating: 4.4<\/span> out of 5<\/span> based on 205<\/span> user reviews.<\/span><\/div><\/p>

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